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my iphone7 plus just shut down after charging it, how can i fix this

this is the first time my iphone 7 plus had shut down on me, i put it to charge just before going to bed like after 10pm and when i woke up at 6am, the phone wasn't coming on, i thought it might of bin a problem where it wasnt charging, so i put it back on charge for another 2 hours while at work and nothing still and its not connecting to itunes and its still not coming on and its now 1:15pm.

how do i fix this

iPhone 7 Plus, iOS 12

Posted on Apr 10, 2019 10:16 AM

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Question marked as Best reply

Posted on Apr 10, 2019 1:54 PM

Hello,


Check the charging port for lint or other debris and see this:


If your iPhone, iPad, or iPod touch won‘t turn on or is frozen


If your iPhone, iPad, or iPod touch won‘t charge


Good luck.

1 reply

my iphone7 plus just shut down after charging it, how can i fix this

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