Captcha error "check browser"

I am trying to log into a website and I get the "I am not a robot" box, I try to complete it and no matter what I do I get this message "Cannot contact reCAPTCHA. Check your connection and try again." I have no idea what I've done to cause this problem nor how to fix it. I need to get onto this site. Your help will be greatly appreciated.

Posted on Apr 13, 2019 2:44 AM

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Posted on Apr 13, 2019 4:33 AM

    Start up in Safe Mode. https://support.apple.com/en-us/HT201262


This will remove some system caches.

Try going into the site and logging in.

        Once in testing is done, restart the computer.



macOS version?

3 replies

Apr 13, 2019 8:28 AM in response to Happi Cho

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

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Captcha error "check browser"

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