I recently restored my phone and as a result it updated to iOS 12.2 and now none of my Apple Pay cards work on my phone, they work just fine on my watch though. I tried to reboot the phone multiple times and nothing has happened. It still says that I need to update to the latest version of iOS in order to be able to use Apple Pay. Kinda stuck and confused any ideas?
iPhone 8, iOS 12
Don’t worry about restoring anymore. If you try a few other simpler steps first might help resolve perhaps or at least trouble shoot.
go to settings > search Wallet & Apple Pay > select to open > check over the details
reset network settings. Probably not worth the trouble though.
next toggle on and off airplane mode.
next toggle on and off wifi
next toggle off then on mobile data
open up Apple Pay and assess the situation, if no change. Try hard reset phone (hold vol down and off button till Apple symbol displays and release).
open up Apple Pay and check again the situation.
All else fails contact Apple support.
You didn't mention that originally. Also, that message you are seeing on the screen is related to this support document, If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support
Start there for your troubleshooting.
Check out this thread, it might have some answers. It’s sounding like possibly there is a link to Apple id’s??
You havent by chance used anyone else’s Apple ID to log into your phone before the issue started or logged out with your Apple ID ?
apple ID issues are pretty complicated and a Apple support tech would be best one to determine if it requires escalating for you.
Side note, tried restoring again did not work!
They aren't in my wallet to begin with and im not being given the option to add them back in
^ a screenshot of what I'm seeing
I'm not able to add them back and this is the second restore that ive done.
Didn't really work ill try getting in touch with apple support but pretty sure I just have to wait for the next software update.
Thanks
By not working, you mean they are still in your Apple wallet but not working when you try to use them? If so I’d remove the card/s and re-ad them again to your iPhone.
I believe a restore will require you to re-enter your Apple Pay cards again for them to work.
IOS 12.2 bug
