Apple TV is not recognising the 2 factor authentication code
Hello friends,
I have been having issues with my iTunes store / Apple TV.
When I go to the movies section using my Apple TV and select a movie to watch, it first shows me my Apple ID and then prompts me to enter my password.
when I enter my password , it asks for the 6 digit authentication code.
I get this code on my mobile. I enter this code on Apple TV screen but then nothing happens and I am brought back to the user name screen where it shows my Apple ID where I am expected to enter my password again.
i tried everything like restarting my Apple TV but nothing happens.
Can someone help me please to resolve this?
regards
Hemant