Apple TV is not recognising the 2 factor authentication code

Hello friends,


I have been having issues with my iTunes store / Apple TV.


When I go to the movies section using my Apple TV and select a movie to watch, it first shows me my Apple ID and then prompts me to enter my password.

when I enter my password , it asks for the 6 digit authentication code.

I get this code on my mobile. I enter this code on Apple TV screen but then nothing happens and I am brought back to the user name screen where it shows my Apple ID where I am expected to enter my password again.


i tried everything like restarting my Apple TV but nothing happens.

Can someone help me please to resolve this?


regards

Hemant


Posted on Apr 14, 2019 1:35 PM

Reply
6 replies

Apr 16, 2019 3:51 AM in response to ArmandoLios

Doesn't work for me. "Password is wrong". It's a loophole.

Possibly it is taking to long, and the verification code expires. According to other users, there is a mere 30 second time limit for the code. To work with that, first enter the password (do not submit yet), then request a code, append that to the password, then submit. You should be able to enter 6 digits within the time limit.

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Apple TV is not recognising the 2 factor authentication code

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