My eMails are blocked because my IP is on a Spamhaus PBL listing. How do I get it removed?

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Level 1

11 points

My eMails are blocked because my IP is on a Spamhaus PBL listing. How do I get it removed?

My eMails are blocked because my IP is on a Spamhaus PBL listing. I cannot send or receive email UNLESS I use a VPN to generate a different IP. Spamhaus suggests that I "Turn on SMTP Authentification" in Apple Mail but it's not clear to me how this can be done. My web server suggests that I use a VPN. I have tried and this does work. How can I get Mail to work without recourse to a VPN? (My @icloud and@gmail are not affected.)

MacBook Pro 13", macOS 10.14

Posted on Apr 15, 2019 6:29 AM

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Answer 1

babowa

Level 9

78,568 points

Apr 15, 2019 10:12 AM in response to zebadee

I ran into this once with emails going to Germany and I contacted them and my ISP. They suggested that I reset my modem/router as a new IP address would automatically be generated. I did that (unplug for 30 seconds, plug back in, wait until all the lights are done flashing and on). That worked, no more rejections.

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Answer 2

John Galt

Level 10

155,906 points

Apr 15, 2019 9:58 AM in response to zebadee

For general instructions regarding SMTP Authentication read Change Outgoing server settings in Mail on Mac . Contact your email service provider for specific instructions.

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