To update this app, you need to accept it on the Account page in the App store

O.K. folks, after some experimentation -

*I have found a workaround for the problem*:

• Go to the App Store 'Account' page showing the affected apps [Your name at the bottom of the sidebar]

• Go to Launchpad and find the affected apps

• Click and hold an app until the icons wobble

• Click the 'X' on each affected app's icon

• Quit Launchpad

• At this point you might need to wait for a minute or two while the affected apps are actually deleted

• Return to App Store

• Click 'Update' or the 'Cloud/download' icon for each affected app.

The apps should now install and work as expected. Please let us all know if this helps you.

I also have this problem - it is so frustrating and wont allow me to update any apps.

I go to my account on Appstore and it says:

"To update this app, you need to accept it on the Account page in the App Store."

But that is my account page..

Please help Apple!

I figured it out people!!!

1. Go to finder and hit "Applications"
2. Click the app that needs to update
3. Click the Setting Wheel at the top at the scene and click "Move To Trash"
4. Go to your Trash Bin and click "Empty"
5. Go back to the App Store and search the app you deleted
6. Redownload and your finished

Hopefully this helps

So I’m setting up a new mackbook air and ran into the same issue. Stumbled on this...You just have to click on your name on the bottom left and this screen came up where I can “accept” the apps. So stupid. Their instructions need to be more clear because No one should have to google for help and then randomly click on things to find it!

I have exactly the same problem, after importing settings from my old iMac to this one. At first, six apps [all built-in Apple software] needed to be 'accepted', and the button was there on the page. When I clicked it, the word 'Accept' disappeared, never to be seen again, but two of those six apps still require 'accepting'.

Most annoying, and Apple need to provide a fix or workaround for this bug.

I have the exact same situation. I found this after my logic board being replaced and now I cannot update my apps because I upgraded. First, I don't think that installing a new hardware component with an "obsolete" OS is serious. But it's even worse that you cannot update your applications after you upgrade.

This semi helped me. Definitely want to say thanks for the tips! Unfortunately, on my "Account" only Numbers app was showing and I was missing Pages, iMovie, and Keynote (my troubled apps). Anyway, I deleted Numbers like you suggested, went back to download it again, and it opened! I removed Pages from my laptop and did the same, and now it works! I'll be doing the same for the other apps. This was so annoying for the last few months and i'm glad I finally took time to figure it out.

Thank you!

I cannot update free apps either. Same reason. Same message. My Air is brand new with uploaded info from my last Mac. I have a feeling. as with everything, I will have to bring it back to the store and they will have to do it for me. Nothing with Apple is EVER simple.

I had the exact same issue. Rather than deleting the apps entirely just go to Finder --> Applications --> (Drag affected apps to the trash).

Once they are in the Trash, right-click on the application and select "Put Back".

That should solve your problem.

I have just bought a brand new MacBook Air with OS Mojave and it has the same problem. Can't update the apps. I have already started adding data to PAGES so if I delete this in launchpad will it also delete the data too. This is frustrating to purchase a new apple product and have this kind of problem straight away. Thank you

I have just bought a brand new MacBook Air with OS Mojave and it has the same problem. Can't update the apps. I have already started adding data to PAGES so if I delete this in launchpad will it also delete the data too. This is frustrating to purchase a new apple product and have this kind of problem straight away. Thank you

I had this error too, it led me on a journey of confusion and annoyance.

I tried to open Pages and was told I had an update, so I clicked on the "Update" button. Then the App Store application started and showed me a page with updates for 5 applications, one of which was Pages. I clicked "Update All" and was told "To update these apps, you need to accept them on the Account page in the App Store."

I had no idea where to find the "Account page", so I started hunting through the menus. I found it in the Store menu labelled "View My Account". I'm wondering why there isn't a button on the dialog to take me directly to this page, why the original message doesn't call it the "View My Account page", why it's hard to find and why it's not just labelled "Account page". Who else's account would it be? And what would selecting it in the menu do, other than showing it?

The displayed page was very much like the updates page but with a heading "You have 5 apps to adopt" and an "Accept" button. I'm wondering in what context I "adopt" an application. And since I apparently bought them, why do I need to "adopt" them, and why the button is labelled "accept". What am I accepting? Why do I need to accept something I've already bought, installed and used many times? I've already clicked on an update button and an update all button, what more do I need to do to indicate that I want to update these applications?

And who thinks up this confusing language? So many questions…

Finally I discover that clicking on my avatar at the bottom of the page also takes me to the account page. Genius, disguising a button like that.

Now I realise why I rarely use the App Store application, it's a minefield of dysfunction.

The easiest way to handle this is to delete all the apps that need updating and then reinstall. I was worried because I had all my keynote presentations and was afraid to delete, but as long as they are in iCloud Drive you will still have all your data when you reinstall. This solved the issue and it takes just a few minutes max.