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To update this app, you need to accept it on the Account page in the App store

I got my MacBook back from repair and now I cannot update number, keynote, pages... The "Accept" button on my account page is simply not there. So I keep getting this error: "To update this app, you need to accept it on the Account page in the App store". Please help?

MacBook

Posted on Apr 17, 2019 4:59 PM

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Posted on Apr 29, 2019 4:20 PM

O.K. folks, after some experimentation -


*I have found a workaround for the problem*:


• Go to the App Store 'Account' page showing the affected apps [Your name at the bottom of the sidebar]

• Go to Launchpad and find the affected apps

• Click and hold an app until the icons wobble

• Click the 'X' on each affected app's icon

• Quit Launchpad

• At this point you might need to wait for a minute or two while the affected apps are actually deleted

• Return to App Store

• Click 'Update' or the 'Cloud/download' icon for each affected app.


The apps should now install and work as expected. Please let us all know if this helps you.

67 replies

To update this app, you need to accept it on the Account page in the App store

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