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Unable to update apps

Hey!


So I just got my new MacBook Air 2019 and I’m trying to update a few apps and when I hit update it shows “unable to update” “to update this app, you need to accept it on the Account page in the App Store” I do not see any account page on the apps page...

Posted on Aug 3, 2019 9:39 AM

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Question marked as Top-ranking reply

Posted on Aug 3, 2019 10:31 AM

Look in the bottom left corner of the App Store and click on your name.


If the apps aren't listed there to Accept, delete the app and make a fresh download from the app's page in the App Store.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 3, 2019 10:31 AM in response to Phillipcanady

Look in the bottom left corner of the App Store and click on your name.


If the apps aren't listed there to Accept, delete the app and make a fresh download from the app's page in the App Store.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 3 cellular, watchOS 5.3; iPad Air 2 & iPhone 8+, iOS 12.4; TV 4th Gen, tvOS 12.4;  HomePods, audioOS 12.4 and Airport Express w/ Airplay 2

Unable to update apps

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