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I have an IPhone X. I have deleted all voicemails and also then cleared them, but still callers receive the message that my mailbox is full. I was reading a similar question from 2017 and there was no resolve. My service provider is Verizon. The thread from 2017 stated that Verizon indicated they were unable to reset voicemail. Has anyone else had this problem recently? If so, what is the fix?
[Re-Titled by Moderator]
iPhone X, iOS 12
EASY FIX. Called Verizon. Tech support said they have been getting this a lot with the new iOS update.
Tech said this works 100% of the time! Worked for me as I immediately tested it from my landline. He said something that by entering new PIN and then calling and hanging up you are bumping the system so it knows you are there. Or something. I didn't really care so long as it worked.
Cheers!
EASY FIX. Called Verizon. Tech support said they have been getting this a lot with the new iOS update.
Tech said this works 100% of the time! Worked for me as I immediately tested it from my landline. He said something that by entering new PIN and then calling and hanging up you are bumping the system so it knows you are there. Or something. I didn't really care so long as it worked.
Cheers!
Call your voicemail by holding down the number 1. Enter your code and listen to the message that asks if you want to listen to your deleted voicemails. Mine reset after the message, but then you may have to delete them in the voicemail call. If it gets 40 messages, deleted or no, it marks it full, but apple is going to do an update soon to fix it.
Actually, I followed these steps, but at Step 5, I had to enter the new password. After entering the password, the service told me my voicemail was full. I hung up and dialed back in a second time, entered the password, and this time there was no message that my voicemail was full. I tested and in fact, it had been cleared. I guess try both options and see what works for you.
Try pressing and holding 1
I had the same issue. I followed steps 1-5 originally and it did not solve the issue. I had to dial into my Voicemail and enter my password. It stated the voicemail was full, but then stated I had no new voicemails. I hung up and dialed in from an outside line and the voicemail was open for messages again.
y2kesq. I followed to Step 5 as well. Entering the password the first time and then calling in a second time cleared the problem. Thanks to all who responded to the original problem. This was very helpful in solving the problem.
I spoke with Verizon tech support. Several people have experienced the same problem and it’s only occurring with Apple devices. I was transferred to a second level tech. While I had deleted all my emails, they he was still seeing that I had 40 voicemails. He was able to do a reset to remove them.
As another tip, he told me if I ever have the problem of having duplicate voicemails.....switch the phone to airplane mode...delete the emails....then switch off airplane mode.
Totally worked!!! Thanks so much!!!
This is what worked for me. Thank you!
My Iphone 7S with ATT service will not let others leave voice messages. I currently only have three short messages saved within my voicemail. Why is this happening? This problem is getting progressively worse.
I depend on this phone for work and it's embarrassing when people think I don't clear my messages.
You have to have the carrier reset the voicemail passcode and the message waiting indcic ator then you go in and set the voicemail back up and test it...it should work. I do troubleshooting for ATT and that is my go to for this issue.
Y2kesq is correct. After deleting all voicemail and changing my voicemail passcode on my iPhone 6, I logged into my voicemail and actually found 2 messages that were not physically in my voicemail on the phone. Someone mistakenly called me twice and left lengthy conversations that were clogging up the voicemail. Did *86, entered my passcode and pressed 7 twice to delete both messages. Voicemail now working fine.
XFINITY MOBILE had to reset my Voice Mail in order to get mine to work. They asked me to do a Network Reset, and i didn't have to. VM looked like it just needed to get kicked back into working order. Strange that it got this way though.
This happened to me, and i went into my voicemail by pressing and holding 1. It stated my mailbox was full, but when I hung up and called back it was empty. Kind of odd, now I wonder how many messages i never received until someone pointed it out to me.
I have an iPhone 7 served by xfinity. Calls to them get dropped so no help there. The voice mail box shows empty but the message when I attempt to leave a vm says it’s full. I tried the airplane mode tactic but to no avail. I tried to change the vm pw but it won’t allow it. What can I do now? Thank you
iPhone Voicemail Full
