I have an IPhone X. I have deleted all voicemails and also then cleared them, but still callers receive the message that my mailbox is full. I was reading a similar question from 2017 and there was no resolve. My service provider is Verizon. The thread from 2017 stated that Verizon indicated they were unable to reset voicemail. Has anyone else had this problem recently? If so, what is the fix?
[Re-Titled by Moderator]
iPhone X, iOS 12
EASY FIX. Called Verizon. Tech support said they have been getting this a lot with the new iOS update.
Tech said this works 100% of the time! Worked for me as I immediately tested it from my landline. He said something that by entering new PIN and then calling and hanging up you are bumping the system so it knows you are there. Or something. I didn't really care so long as it worked.
Cheers!
EASY FIX. Called Verizon. Tech support said they have been getting this a lot with the new iOS update.
Tech said this works 100% of the time! Worked for me as I immediately tested it from my landline. He said something that by entering new PIN and then calling and hanging up you are bumping the system so it knows you are there. Or something. I didn't really care so long as it worked.
Cheers!
I spoke with Verizon tech support. Several people have experienced the same problem and it’s only occurring with Apple devices. I was transferred to a second level tech. While I had deleted all my emails, they he was still seeing that I had 40 voicemails. He was able to do a reset to remove them.
As another tip, he told me if I ever have the problem of having duplicate voicemails.....switch the phone to airplane mode...delete the emails....then switch off airplane mode.
Call your voicemail by holding down the number 1. Enter your code and listen to the message that asks if you want to listen to your deleted voicemails. Mine reset after the message, but then you may have to delete them in the voicemail call. If it gets 40 messages, deleted or no, it marks it full, but apple is going to do an update soon to fix it.
I had the same issue. I followed steps 1-5 originally and it did not solve the issue. I had to dial into my Voicemail and enter my password. It stated the voicemail was full, but then stated I had no new voicemails. I hung up and dialed in from an outside line and the voicemail was open for messages again.
This fix worked for me ~ entering new password then calling voicemail a second time. Thank you!
The call and hang up method didn't work for me but the call, enter PIN, hang up and then call back method DID. ¯\_(ツ)_/¯
Voicemail is a carrier feature.
Verizon will have to fix it.
this fix worked great! I changed my PIN, called the *86 and hung up.
Try pressing and holding 1
Actually, I followed these steps, but at Step 5, I had to enter the new password. After entering the password, the service told me my voicemail was full. I hung up and dialed back in a second time, entered the password, and this time there was no message that my voicemail was full. I tested and in fact, it had been cleared. I guess try both options and see what works for you.
This one worked for me.....the others did not
Totally worked!!! Thanks so much!!!
Y2kesq is correct. After deleting all voicemail and changing my voicemail passcode on my iPhone 6, I logged into my voicemail and actually found 2 messages that were not physically in my voicemail on the phone. Someone mistakenly called me twice and left lengthy conversations that were clogging up the voicemail. Did *86, entered my passcode and pressed 7 twice to delete both messages. Voicemail now working fine.
My Iphone 7S with ATT service will not let others leave voice messages. I currently only have three short messages saved within my voicemail. Why is this happening? This problem is getting progressively worse.
I depend on this phone for work and it's embarrassing when people think I don't clear my messages.
y2kesq. I followed to Step 5 as well. Entering the password the first time and then calling in a second time cleared the problem. Thanks to all who responded to the original problem. This was very helpful in solving the problem.
iPhone Voicemail Full
