You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone says I’m not connected to the internet as I’m trying to install iOS 12.2 while on WiFi. Not only this, but Apple so kindly shut off my data until I get the update. Disconnect my internet so I can install a data using internet to get my internet back
iPhone 7 Plus, iOS 12
Hello elyon241,
Thanks for visiting the Apple Support Communities and asking for help with updating your device. I recommend trying the troubleshooting provided in the following help article:
Get help with over-the-air iOS updates - Apple Support
If you have gone through the entire article and still need help, it is recommended to try updating with iTunes:
"If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes."
Thanks and have a wonderful day.
Hello elyon241,
Thanks for visiting the Apple Support Communities and asking for help with updating your device. I recommend trying the troubleshooting provided in the following help article:
Get help with over-the-air iOS updates - Apple Support
If you have gone through the entire article and still need help, it is recommended to try updating with iTunes:
"If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes."
Thanks and have a wonderful day.
My phone says I’m not connected to the internet while I am connected to WiFi when I attempt to install iOS 12.2, and Apple so kindly shut down my cellular data until I install the update... kind of counter intuitive
