New IPad Pro not waking up!

I just recently bought the new IPAD PRO (March 13, 2019). Having a issue with it waking up! I do have the apple keyboard, and new Apple Pencil. But, it does not wake up, unless I play with the cover a few times. This is becoming a real big issue because I use this IPad for work and school. Is this a issue with the new iPad... and if so, how can it be fixed? Thanks!

iPad Pro, iOS 12

Posted on Apr 18, 2019 9:00 PM

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2 replies

Apr 20, 2019 6:12 AM in response to maryalice210

Hello maryalice210,


Thank you for using Apple Support Communities! It's my understanding that your iPad Pro doesn't wake as expected. I know any issues with a new device can be concerning. I'm happy to help.


If you haven't already, please remove any cases or screen protectors and test the issue again. If the issue persists, restart your iPad. Restarting can resolve many unexpected behaviors.

Restart your iPhone, iPad, or iPod touch


Here's some additional information on how to wake an iPad:

Wake and unlock iPad


Let us know the results. Please include any other troubleshooting steps you may have tried.


Have a wonderful day!

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New IPad Pro not waking up!

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