I just had a pop-up window appear that says my iPhone needs to be updated - it acted like it was downloading and then said iTunes had to quit to install. At that point I stopped everything because I recognized it was not using the normal protocol and I could not see an updater or any other application running.
Clearly this is malware - does anyone know what it is and how to find it and get rid of it?
iPhone 6s, iOS 12
You can scan with malwarebytes from https://www.malwarebytes.com/company/ and check if you have any malware running
Good question. I looked at the dock to see what was running that I didn't recognize and nothing. I flipped between spaces/applications and it didn't seem to be tied to the browser - didn't even look like a browser pop-up - looked more like a discreet application. Seemed to be tied to the finder.
Looked into Activity Monitor but couldn't spot anything there - checked a few things I wasn't sure about but those were Mac sub-routines.
Looked at Safari extensions and I don't really use many and recognize everything that's there.
Looked at Login Items - everything I recognized.
Just seemed to popup out of nowhere looking like an application.
Thank you for your comment. It popped up on my laptop not the iPhone. To me, that means something is running on my Mac that is not the normal process - ie. malware. I know it's a scam.
Were you using a browser with that popup?
OK thanks. I've downloaded it and run it. The things I see are very old so I deleted them and we'll see. Nothing new in the threat queue.
Maybe it's a popup with web surfing.
You mean a pop up in safari? It didn’t look like it was tied to safari but of course that would have been my first guess. I’ll look at my browsing history and see what I can find.
It just a popup pretending, it's a scam.
If you iPhone is not jailbroken, there's no malware.
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