You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fake iPhone updates

Has anyone downloaded a fake apple update? My son did on his iPhone X an now it’s not working at all.. Can it be fixed?

iPhone X

Posted on Aug 7, 2020 10:05 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2020 11:27 AM

What do you mean a fake update? There's no such things as fake updates.


All updates are pushed by Apple directly, and there's no way for any one to push an update to a device outside of the Apple servers. So no chance of an actual update being fake.


If he did something to the iPhone you are going to have to explain what it was. It was definitely not a fake update.


Did he maybe update to iOS 14 Beta? Its not a fake update, its just a testing phase update, which is expected to have issues.


Normally a restore should fix most issues you may encounter. Including removing any potential jailbreaks if that is what he did. Jailbreaking is not an update.


You can try to restore it following the steps here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support



2 replies
Question marked as Top-ranking reply

Aug 7, 2020 11:27 AM in response to Jennie2515

What do you mean a fake update? There's no such things as fake updates.


All updates are pushed by Apple directly, and there's no way for any one to push an update to a device outside of the Apple servers. So no chance of an actual update being fake.


If he did something to the iPhone you are going to have to explain what it was. It was definitely not a fake update.


Did he maybe update to iOS 14 Beta? Its not a fake update, its just a testing phase update, which is expected to have issues.


Normally a restore should fix most issues you may encounter. Including removing any potential jailbreaks if that is what he did. Jailbreaking is not an update.


You can try to restore it following the steps here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Fake iPhone updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.