Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fake iPhone updates

Has anyone downloaded a fake apple update? My son did on his iPhone X an now it’s not working at all.. Can it be fixed?

iPhone X

Posted on Aug 7, 2020 10:05 AM

Reply
Question marked as Best reply

Posted on Aug 7, 2020 11:27 AM

What do you mean a fake update? There's no such things as fake updates.


All updates are pushed by Apple directly, and there's no way for any one to push an update to a device outside of the Apple servers. So no chance of an actual update being fake.


If he did something to the iPhone you are going to have to explain what it was. It was definitely not a fake update.


Did he maybe update to iOS 14 Beta? Its not a fake update, its just a testing phase update, which is expected to have issues.


Normally a restore should fix most issues you may encounter. Including removing any potential jailbreaks if that is what he did. Jailbreaking is not an update.


You can try to restore it following the steps here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support



2 replies
Question marked as Best reply

Aug 7, 2020 11:27 AM in response to Jennie2515

What do you mean a fake update? There's no such things as fake updates.


All updates are pushed by Apple directly, and there's no way for any one to push an update to a device outside of the Apple servers. So no chance of an actual update being fake.


If he did something to the iPhone you are going to have to explain what it was. It was definitely not a fake update.


Did he maybe update to iOS 14 Beta? Its not a fake update, its just a testing phase update, which is expected to have issues.


Normally a restore should fix most issues you may encounter. Including removing any potential jailbreaks if that is what he did. Jailbreaking is not an update.


You can try to restore it following the steps here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support



Fake iPhone updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.