mail days to sync in ios 12.2

I can't find "mail days to sync" for my email account in the "passwords & accounts" in settings. It's not in the mail section either.


Does anyone know where it is?

Posted on Apr 20, 2019 11:01 AM

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11 replies

Apr 22, 2019 12:17 PM in response to wordaholic

Does that mean your Inbox contains 0 email? Have you tried signing in to your mailbox with a web browser to check if it's really empty? Do you have other devices (computers, smartphones or tablets) that check the same mailbox?


> That's because according to another thing I read the number of days to sync was still in iOS 11, and was no longer in iOS 12.


That's not iOS dependent. It is mail server dependent. As far as I know, only Exchange server offers the number of days to sync. As for iOS versions, it is possible that iOS 12 mangled Exchange (ActiveSync) "Days to sync" feature but if your mail provider does not offer Exchange ActiveSync access, any iOS version will not offer "days to sync". That seems to be the case here because RoadRunner or Spectrum does not offer Exchange ActiveSync access.

Apr 22, 2019 11:55 AM in response to ShagCA

  1. Thanks very much for your help, people.
  2. I haven't called Spectrum yet, but at this point I'm not sure they're the issue. That's because according to another thing I read the number of days to sync was still in iOS 11, and was no longer in iOS 12. My iPad has iOS 12.2. My daughter also has an old iPad, but much newer than my old one. Her emails don't disappear.
  3. By "disappear" I mean that new emails appear in the Mail inbox, but later when I open Mail the inbox is empty and the emails are nowhere to be found.
  4. I don't have Mail set up to use iCloud.
  5. Any other thoughts?

Apr 22, 2019 1:44 PM in response to ShagCA

Again, I really appreciate all the help you are giving.


I went to webmail as you suggested and sure enough only the last few most recent emails appeared. My old iPad and my old Mac Mini are keeping all the emails I don't delete in local (device) memory.

I see that what I have to do is either find a way for the new iPad to save emails to its own memory, or at least find a way of saving the emails I want to keep onto the device itself. I can always get a micro PC card if memory becomes a problem.


And again: You guys (or gals?) are great! Thanks so much for your comments!

Apr 22, 2019 8:44 AM in response to wordaholic

Number of days to sync only available on Exchange mail server. I highly doubt Road Runner uses Exchange mail server.


What do you mean by saying "disappear" below?


The emails only disappear from my new iPad and a fairly new Kindle Fire. My 2010 iPad and 2007 Mac Mini keep the emails. My Chromebook has a Gmail account and keeps the emails

Apr 22, 2019 2:53 PM in response to wordaholic

> I went to webmail as you suggested and sure enough only the last few most recent emails appeared.


So they are not deleted?


> My old iPad and my old Mac Mini are keeping all the emails I don't delete in local (device) memory.


Are they configured to access your mailboxes over IMAP?


> I see that what I have to do is either find a way for the new iPad to save emails to its own memory, or at least find a way of saving the emails I want to keep onto the device itself. I can always get a micro PC card if memory becomes a problem.


Forget about iPad storage limit for now. That isn't your problem. Find out how your mail accounts are configured on all the devices (IMAP? or POP?). Start from there.

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mail days to sync in ios 12.2

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