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Level 1

4 points

Unresponsive

Hello, my iPhone X has been unresponsive for the past week. I have no phone to contact anyone. It has been fixed twice with Apple under a month. I spoken to 02 over the phone and they said that Apple will replace the device as it’s been multiple of times. I have booked an Apple appointment to repair the device but I don’t want it to be unresponsive again!! Is there any chance that Apple will replace the device?

iPhone X, iOS 12

Posted on Apr 21, 2019 4:13 AM

Best reply

ProustGiulio

Level 10

207,947 points

Posted on Apr 21, 2019 5:44 AM

Apple specialists will decide after checking it out.

We can't diagnose / judge that kind of issue remotely, sorry.

Regards

Giulio

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Unresponsive

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