Since buying a new Mac with Mojave I have found that my the photo colours printed on HP printer are all wrong. No software updates from HP. It seems Mojave is not supported.

Question

Level 1

8 points

Since buying a new Mac with Mojave I have found that my the photo colours printed on HP printer are all wrong. No software updates from HP. It seems Mojave is not supported.

I have been using HP Envy 4500 all in one printer for last couple of years. Since upgrading to a new iMac and Majove operating system my colour photos will not print properly. All the colours are odd and there is a definite red caste to the pictures. When I tried to update the printer driver via HP it seems to suggest that Mojave is not supported. What’s happening here Apple.

iMac 21.5" 4K, macOS 10.14

Posted on Apr 21, 2019 6:43 AM

Reply

Answer 1

Best reply

VikingOSX

Community+ 2024

Level 10

111,215 points

Apr 21, 2019 7:53 AM in response to D_G1414

Without current Mojave driver support, your HP Envy 4500 may not print accurate colors, and if you upgrade to macOS 10.15 this Fall — not at all.

Why not download the HP Easy Start driver from Sept 2018, that is for macOS 10.14 with the HP Envy 4500 and let it get your printer drivers current?

Reply

Answer 2

Apr 21, 2019 9:15 AM in response to D_G1414

I suggest double checking all your printer settings as well

as any iMac calibration profiles. You may also want to remove

the printer and add it again in Printer&Scanner Preferences.

Also, what software are you using to print? Can you save the

document/image in a different format try printing from a different app?

Reply

Answer 3

Kurt Lang

Level 9

57,864 points

Apr 21, 2019 9:22 AM in response to D_G1414

Apple seems to make changes to ColorSync with the release of each OS. We've found with each major OS upgrade, we have to re-profile our color printers. Why do they do this? No idea.

Check the driver settings and see if you have any type of color controls that allow you to tweak overall color. If there is, use it to bring down the red cast and then save that setting for that paper type.

Reply