Since buying a new Mac with Mojave I have found that my the photo colours printed on HP printer are all wrong. No software updates from HP. It seems Mojave is not supported.

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Level 1

8 points

Since buying a new Mac with Mojave I have found that my the photo colours printed on HP printer are all wrong. No software updates from HP. It seems Mojave is not supported.

I have been using HP Envy 4500 all in one printer for last couple of years. Since upgrading to a new iMac and Majove operating system my colour photos will not print properly. All the colours are odd and there is a definite red caste to the pictures. When I tried to update the printer driver via HP it seems to suggest that Mojave is not supported. What’s happening here Apple.

iMac 21.5" 4K, macOS 10.14

Posted on Apr 21, 2019 6:43 AM

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Answer 1

Kurt Lang

Level 9

68,768 points

Apr 21, 2019 9:22 AM in response to D_G1414

Apple seems to make changes to ColorSync with the release of each OS. We've found with each major OS upgrade, we have to re-profile our color printers. Why do they do this? No idea.

Check the driver settings and see if you have any type of color controls that allow you to tweak overall color. If there is, use it to bring down the red cast and then save that setting for that paper type.

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