hi i have a new iPhone as my old one was stolen and the phone that got stole had the trusted phone number on it so when i try to recover my cloud account on my new iPhone it sends a verification code to that trusted number which i don't have access to anymore. what can i do?
Have a read through this.
If you can't sign in with two-step verification using your Apple ID - Apple Support
This I believe is the relevant section.
Have a read through this.
If you can't sign in with two-step verification using your Apple ID - Apple Support
This I believe is the relevant section.
thank you but even when enter the security question where i have enter the credit card details it doesn't accept what i have written so i entered a new trusted phone number and it said that i have to wait 4 days which i did, i even waited a week and nothing happened. I restarted the whole phone and re entered the whole process and it tells me again to wait 4 days
I would contact Apple Support and let then talk you through the process, use this link and request a callback under “Talk to Us”, (note to change region select the country icon at bottom of page).
Contact - Official Apple Support
Alternatively you can call them, select your region from the link below.
cant use verification phone number
