I cannot open RAW (Canon .CR2) pictures, tried converting to jpg but not possible.

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molecular1 Author

Level 1

8 points

I cannot open RAW (Canon .CR2) pictures, tried converting to jpg but not possible.

Im on Mojave, i recovered these pictures using a root user and digging through deleted files on a deleted user.

I moved the folder containing all of them onto my main admin account

Now i cannot open them in any program, it's either grayed out, the open button isnt lit up blue to be able to click it

I cannot convert them

Cannot "repair" them - tried stellar repair for photo to repair the cr2s

They were taken on a Canon 5D

What can I do to access the photos?

MacBook Pro 13", macOS 10.14

Posted on Apr 21, 2019 10:52 AM

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Answer 1

Top-ranking reply

Keith Barkley

Level 7

21,626 points

Apr 22, 2019 8:31 AM in response to molecular1

It does look the files are corrupted, but if anything can read them it would be Canon's own DPP (Digital Photo Professional). Since it knows what everything is in the file - unlike third party raw processors - it might be able to pull something readable from the file.

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Answer 2

léonie

Level 10

200,501 points

Apr 21, 2019 10:57 AM in response to molecular1

Have you tried to change the permissions on the recovered photos? Do you have read and write access?

You can check that in the File > Get Info panel for the .CR2 files.

The RAW format of the Canon 5D is supported in Mojave. If you have read access to the files, you should be able to import them to a Photos Library and to see them.

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Answer 3

léonie

Level 10

200,501 points

Apr 21, 2019 12:06 PM in response to molecular1

Are the files still in their original folder? take one of them out of this folder and move it to the Pictures folder. Can you import it from the Pictures folder to Photos?

BTW, is the deleted user account, where you recovered the photos from your own account or someone else's account?

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Answer 4

molecular1 Author

Level 1

8 points

Apr 21, 2019 11:00 AM in response to léonie

I have read and write access, i cannot import them into photos

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Answer 5

molecular1 Author

Level 1

8 points

Apr 21, 2019 4:41 PM in response to léonie

I made a root user account and found the folder which had all the photos in it by searching the name of the folder on the macintosh partition.

When i try to import to photos from pictures, i get this: https://gyazo.com/92c31ab62d806aad3ce7cbde2744fc2d

Do you know of any free software to help me recover these files successfully? This seems like my files are corrupted

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I cannot open RAW (Canon .CR2) pictures, tried converting to jpg but not possible.

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