Hi all,
On my MacBook Air (and only on that device) I keep getting a pop-up that states "The page you're looking for can't be found". The pop-up has this address: https://www.apple.com/my38qzh9a/tbeb5givw.html
Is there a way to stop this from popping up?
Many thanks for any help.
Jenn
MacBook
Hello JennMartin,
Thank you for using Apple Support Communities! I understand that you're encountering a recurring pop-up in Safari on your MacBook Air, which directs to a website with the message "The page you're looking for can't be found." You've come to the right place for help.
The following support article provides suggestions to help block pop-up ads on your Mac:
How to block pop-ups in Safari - Apple Support
You may also want to try clearing your browser history in Safari on the Mac, then test if the pop-up window returns:
Clear your browsing history in Safari on Mac - Apple Support
If you're still encountering the pop-up, does it appear after a specific action such as clicking a link, opening Safari, or something else?
Cheers!
Hello JennMartin,
Thank you for using Apple Support Communities! I understand that you're encountering a recurring pop-up in Safari on your MacBook Air, which directs to a website with the message "The page you're looking for can't be found." You've come to the right place for help.
The following support article provides suggestions to help block pop-up ads on your Mac:
How to block pop-ups in Safari - Apple Support
You may also want to try clearing your browser history in Safari on the Mac, then test if the pop-up window returns:
Clear your browsing history in Safari on Mac - Apple Support
If you're still encountering the pop-up, does it appear after a specific action such as clicking a link, opening Safari, or something else?
Cheers!
That seems to have taken care of it. Many thanks!
Hi JennMartin,
Glad to hear that resolved your issue. Thanks for following up to let us know and please reach out if you need help in the future.
Take care.
Annoying pop-up
