Apple ID Login error

I was able to log into my account on the apple ID account page (as well as iTunes) but got the same error when I tried to login to both imessage and facetime. "An error occurred during activation, try again." This has been an issue for days! I miss being able to use imessage on my computer.

MacBook Pro 13", macOS 10.13

Posted on Apr 22, 2019 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2019 1:44 PM

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac


Message activation error


Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.


There is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Similar questions

1 reply
Question marked as Top-ranking reply

Apr 22, 2019 1:44 PM in response to Shaunao415

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac


Message activation error


Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.


There is a contact link.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID Login error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.