Iphone 7 microphone not working
Microphone on my Iphone 7 just stopped working. Test in voice recording says “no audio device found”. I upgraded phone to 12.2. but it doesn’t help. What should I do?
iPhone 7
Question marked as
Hi,
This does not appear to be a software issue, so it would seem fitting that the iOS update did not work. If you've tested this in Voice Memos and the issue persists, it is safe to say that this is a hardware issue. For a sound issue, I do not believe Apple Support can run that diagnostic remotely, as an external dock is needed for the test if I am not mistaken. You should set an appointment with your local Apple Store and inform them of the issue. They can run a diagnostic to confirm whether or not it is a hardware failure. If it is indeed a hardware failure, they can present repair options to you. Keep in mind that if the device is outside of the warranty or AppleCare coverage, there may be a cost associated with the repair.