Why does Zoom open when I click on the phone icon in contacts?

Trying to make a call using the "phone" button in Contacts. When I do so, Zoom opens (and no call gets placed. What's up with that?

MacBook Pro 15", macOS 10.14

Posted on Apr 24, 2019 2:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2019 7:30 AM

Bob:


Been waiting for a reply from Zoom before responding. Took some time but this is what they came back with:


Pierre Cirusse (Zoom Support Center) 

May 21, 07:24 PDT

Hi Bill,


I have a feedback from our engineers today and they are actively working on this issue and told me a fix will be released in July.


All you will have to do is to keep Zoom updated, and you'll get the fix in that new release.


Please let me know if you have any other questions or if there is anything else that I can do for you!


Kind regards,

Pierre.


When I uninstalled Zoom the problem corrected itself (e.g., You were correct in your assessment).


Thank you!


Bill

***@cox.net


[Personal Information Edited by Moderator]

5 replies
Question marked as Top-ranking reply

May 22, 2019 7:30 AM in response to BobTheFisherman

Bob:


Been waiting for a reply from Zoom before responding. Took some time but this is what they came back with:


Pierre Cirusse (Zoom Support Center) 

May 21, 07:24 PDT

Hi Bill,


I have a feedback from our engineers today and they are actively working on this issue and told me a fix will be released in July.


All you will have to do is to keep Zoom updated, and you'll get the fix in that new release.


Please let me know if you have any other questions or if there is anything else that I can do for you!


Kind regards,

Pierre.


When I uninstalled Zoom the problem corrected itself (e.g., You were correct in your assessment).


Thank you!


Bill

***@cox.net


[Personal Information Edited by Moderator]

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Why does Zoom open when I click on the phone icon in contacts?

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