cant reset security questions

i have not used this account in a few years and ive got my Apple ID and password. it asks me to reset my security question and when i go to do it it says not enough information.

Remote Desktop

Posted on Apr 25, 2019 3:27 PM

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Niel

Community+ 2025

Level 10

741,083 points

Posted on Apr 25, 2019 4:12 PM

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

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