Apple Event: May 7th at 7 am PT
Just noticed a crack on camera lens. The phone was purchased in January’19 and i put a nice thick case and screen protecter since day one. And the phone has never been dropped.
I haven’t contacted Apple Support yet, but from a quic research, this seems to be a common issue among iPhone X models and Apple is refusing to resolve this issue.
iPhone XS Max, iOS 12
if it was caused by user handling its not covered by warranty but if it was a production defect only discovered after purchase
the warranty should cover
Legal - Hardware Warranties - Apple
https://en.wikipedia.org/wiki/Warranty
if you feel the support are wrong if they view it user caused
and or Get Support
if it was caused by user handling its not covered by warranty but if it was a production defect only discovered after purchase
the warranty should cover
Legal - Hardware Warranties - Apple
https://en.wikipedia.org/wiki/Warranty
if you feel the support are wrong if they view it user caused
and or Get Support
XS Max Camera Lens Cracked
