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Hi_itsLee Author

Level 1

4 points

Can’t log into the Facebook app

Hi, has anyone experienced a login error when trying to log into the FB app? I’ve been experiencing a login error “An unexpected error has occurred. Please try logging in again”.

I’ve tried contacting FB but no one gets back to me and have done the following troubleshooting to no avail:

Turning off my phone and back on
Resetting the network settings
Resetting locations & privacy settings
Deleting the app off my phone and reinstalling it
Logging in from another browser (can do so successfully)
Having a few different people try logging in on my app

Is there any other suggestions out there?

iPhone 7 Plus, iOS 12

Posted on Apr 26, 2019 2:03 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,874 points

Posted on Apr 29, 2019 3:22 AM

WhatsApp, Snapchat, Telegram, Viber, Facebook, Twitter, Instagram, Google Photos and LinkedIn are not Apple product. Contact the App developer for any issue on these from the link below against each app.

FaceBook --> App Support
Twitter --> App Support
Instagram --> App Support
LinkedIn --> App Support
WhatsApp --> App Support
Viber --> App Support
Snapchat --> App Support
Telegram Messenger --> App Support
Google Photos --> App Support

How to contact an app developer - Apple Support

https://support.apple.com/en-us/HT207959

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Can’t log into the Facebook app

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