Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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user2019v2 Author

Level 1

4 points

screen shot not working

just upgraded to 12.2 on iPhone7 and screen shot now not working. Tried hard reset and using assistive touch. still nothing. any ideas ?

iPhone 7, iOS 12

Posted on Apr 26, 2019 4:58 AM

Best reply

SiHancox

Level 5

4,953 points

Posted on Apr 26, 2019 6:26 AM

If a Forced Restart doesn’t fix then it may be a result of the update not going to plan, if so you could try a Restore via iTunes.

https://support.apple.com/en-gb/guide/itunes/restore-to-factory-settings-itnsdb1fe305/mac

It’s hard to say if using a backup would import the issue back, so a Setup as New would be the best option but if you can’t face re-configuring the device all over again you could take the chance.

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screen shot not working

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