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user2019v2 Author

Level 1

4 points

screen shot not working

just upgraded to 12.2 on iPhone7 and screen shot now not working. Tried hard reset and using assistive touch. still nothing. any ideas ?

iPhone 7, iOS 12

Posted on Apr 26, 2019 4:58 AM

Top-ranking reply

SiHancox

Level 5

4,953 points

Posted on Apr 26, 2019 6:26 AM

If a Forced Restart doesn’t fix then it may be a result of the update not going to plan, if so you could try a Restore via iTunes.

https://support.apple.com/en-gb/guide/itunes/restore-to-factory-settings-itnsdb1fe305/mac

It’s hard to say if using a backup would import the issue back, so a Setup as New would be the best option but if you can’t face re-configuring the device all over again you could take the chance.

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screen shot not working

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