You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Disabled

my Apple ID is disabled and I am unable to download apps

iPhone 7 Plus, iOS 12

Posted on Apr 26, 2019 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2019 3:02 PM

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support


If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

2 replies
Question marked as Top-ranking reply

Apr 26, 2019 3:02 PM in response to Crystal1919

If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support


If it states that it is disabled in the App Store and iTunes, contact Apple support. See: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Apr 26, 2019 3:10 PM in response to Crystal1919

Hello, 


If you're having issues regarding iTunes & App Store you may contact iTunes Support.


https://support.apple.com/en-us/HT201232 <--- support phone numbers according to your region


https://support.apple.com/contact <--- you can chat with an Apple Care advisor as well


Most cases your account got disabled after a refund/charge back or payment method cancelation. if so, call to iTunes Support.


Otherwise, see the steps below this post.



Regards

Apple ID Disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.