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I have tried everything and nothing works. I have held down on the Home Button and the Wake Button and nothing happens. The IPAD is less than two weeks old. I wrote the password down when I put it in and also used the thumb print recognition now nothing is recognized. When I hold the buttons down, the option to restore never comes up. HELP HELP HELP
iPad, iOS 12
Follow the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Follow the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Unlocking Disabled Password on an IPAD
