You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not seeing "Summary" when I connect my iPad to iTunes

I would like to load a fresh copy of IOS via iTunes. I've read this article: https://support.apple.com/en-us/HT204204 that tells me I should see a "Summary" button after hooking up my iPad. All I see is the various media categories. Running Mac OS Mojave and iTunes 12.9, so it's the latest stuff. What am I doing wrong?

MacBook Air

Posted on Apr 27, 2019 10:47 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2019 11:30 AM

Click on the tiny iPad button next to dropdown menu immediately to its left and currently displaying, Music.

1 reply

Not seeing "Summary" when I connect my iPad to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.