iPad says “Incorrect password on WiFi network” or “Unable to join on WiFi network” within several feet

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Level 1

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iPad says “Incorrect password on WiFi network” or “Unable to join on WiFi network” within several feet

I was using my iPad when the message “Incorrect password on WiFi network” happened at only 9 feet near the router. The message again said “Unable to join the network” happened about 7 feet near the router. It repeated every time over 6 feet. The WiFi router is likely said “HOME,” which came from Xfinity.

iPad Air, iOS 12

Posted on Apr 28, 2019 7:15 PM

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Answer 1

MoonJ.

Community Specialist

Apr 29, 2019 10:49 AM in response to EvanLei

Hi there, EvanLei!

Thanks for reaching out to the Apple Support Communities! It sounds like you’re having an issue connecting to a Wi-Fi network. Check out this article If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. This article will give you the best troubleshooting steps to take for issues with connecting to Wi-Fi, along with the next steps to take if the issues continue.

Take care!

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iPad says “Incorrect password on WiFi network” or “Unable to join on WiFi network” within several feet

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