Apple battery replacement

After searching Apple's site on getting my iPad air 2 battery replaced they said the battery would cost $99. Digging down into the site I then discovered the charges would be $299. to replace it. They must pay their tech staff quite a bit for their services!


Anyone care to offer their thoughts?

iPad Air 2, iOS 12

Posted on Apr 29, 2019 7:33 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2019 10:54 AM

The out of warranty battery replacement, IF Apple Stores determine you have a failing battery issue and NOT other hardware/software problems is $99 U.S.D., plus tax.

Apple Stores do not repair iPads, nor replace batteries, but should offer you a refurbished iPad as a replacement, in lieu of the actual battery replacement.

This policy, it seems, is carried out on a store by store basis and by region and location basis.

Some regions of the world will actually send your iPad out to get a $99, plus tax, new battery installed.

To expedite quicker customer service, Apple Stores in other regions of the world may offer you a refurbished, replacement iPad for the cost of the $99 battery replacement.

You won't know the outcome until you take you iPad into an Apple Store for diagnosis and evaluation.


Best of Luck to You!

6 replies
Question marked as Top-ranking reply

Apr 29, 2019 10:54 AM in response to novanut

The out of warranty battery replacement, IF Apple Stores determine you have a failing battery issue and NOT other hardware/software problems is $99 U.S.D., plus tax.

Apple Stores do not repair iPads, nor replace batteries, but should offer you a refurbished iPad as a replacement, in lieu of the actual battery replacement.

This policy, it seems, is carried out on a store by store basis and by region and location basis.

Some regions of the world will actually send your iPad out to get a $99, plus tax, new battery installed.

To expedite quicker customer service, Apple Stores in other regions of the world may offer you a refurbished, replacement iPad for the cost of the $99 battery replacement.

You won't know the outcome until you take you iPad into an Apple Store for diagnosis and evaluation.


Best of Luck to You!

Apr 29, 2019 10:02 AM in response to babowa

Dear babowa,

Sorry for my being 'metaphorical' in my post about salaries but was trying to grasp the large discrepancies in prices quoted and prices charged. Hence, my request for 'thoughts'. Being the official Apple forum I 'thought' I might glean a reply from someone on the inside. This may be a false assumption.


Living in a rural setting where Apple stores are not available I did my search on their website. I also inquired about this with Best Buy, which is within my travel only to find that they cannot service battery replacements.


Thank you for your prompt 'thoughts'.


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Apple battery replacement

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