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Macbook opening Rapport webpage on start up

Hello all, I recently installed IBM Rapport, but now my macbook keeps opening this page on start up: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Thanks-for-installing-Rapport


Even though I don't have Safari/Chrome to open as a start up app. Any clues how to stop this? I have since uninstalled Rapport but it made no difference.

MacBook Pro 15", macOS 10.13

Posted on Apr 29, 2019 7:55 AM

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Posted on Apr 29, 2019 7:59 AM

Quit Safari, then reopen it while holding down the SHIFT key.


Make sure you are uninstalling Rapport as the developer recommends

https://www.ibm.com/support/knowledgecenter/en/SS7MJT_1930/ug/t_Uninstalling_Rapport_on_Mac.html

dragging to the trash it not the correct procedure.

4 replies

Apr 29, 2019 9:29 AM in response to racefaster

racefaster wrote:

Hello all, I recently installed IBM Rapport, but now my macbook keeps opening this page on start up: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Thanks-for-installing-Rapport

Even though I don't have Safari/Chrome to open as a start up app. Any clues how to stop this? I have since uninstalled Rapport but it made no difference.



If you suspect you have installed adware/malware. Try running this trusted utility https://www.malwarebytes.com/mac/


Macbook opening Rapport webpage on start up

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