Apple TV compress the image from the sides

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Level 1

8 points

Apple TV compress the image from the sides

Hello folks, as you can see it in the pictures my apple tv shows a compressed images from the sides. In the morning everything was fine and now I got this.

It's set on 1080p and 50Mhz and tried every other resolution but didn't work. I tried Apple TV in the bedroom TV doesn't work either. (I don't mirror anything it's just the default interface of Apple TV) I also tried 16:9, 4:3 but no matter what I try it changes the image only in this compressed part.

Any ideas?

Cheers

Apple TV 4, tvOS 12

Posted on Apr 29, 2019 2:37 PM

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Answer 1

Apr 29, 2019 11:22 PM in response to furkan208

I think the Settings on the Apple TV are correct, going by the screenshots, because it appears that the source 16:9 image is compressed to 4:3 output.

The TV screen itself will also have settings to adjust aspect ratio. Verify that the TV is set for its native resolution (1920×1080? Maybe 3840×2160?) and 16:9 widescreen aspect ratio. There may also be zoom and aspect ratio and stretch settings separate from the resolution and default aspect ratio, either on the remote or in Settings. On some TVs this may be adjustable per HDMI port.

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Answer 2

furkan208 Author

Level 1

8 points

Apr 30, 2019 1:43 AM in response to Urquhart1244

Hey, thanks for your answer.

The settings are the same for a year nothing has changed and as I mentioned in the first post it's 16:9 and I tried it in two different TVs.

The rest of the TV, Channels or native Netflix and Youtube applications are just fine.

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Answer 3

vazandrew

Level 8

40,504 points

Apr 30, 2019 6:12 PM in response to furkan208

Other inputs would have their own settings so that doesn't necessarily rule things out. However, if you have tried everything you can think of then take the unit to Apple to have it tested and see if the issue persists

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Apple TV compress the image from the sides

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