Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music

Why aren’t my songs downloading or even showing up on recently added when I try to add new music?

iPhone XS, iOS 12

Posted on Apr 29, 2019 9:37 PM

Reply
Question marked as Best reply

Posted on Apr 29, 2019 10:20 PM

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music


  • Update Apple MusicApp.
  • Update iPhone Software.


Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
  2. Close Settings.
  3. Go to Settings > Music, then tap iCloud Music Library to turn it on.


  • Check your Internet connection
1 reply
Question marked as Best reply

Apr 29, 2019 10:20 PM in response to Alerod10

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music


  • Update Apple MusicApp.
  • Update iPhone Software.


Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
  2. Close Settings.
  3. Go to Settings > Music, then tap iCloud Music Library to turn it on.


  • Check your Internet connection

Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.