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unlocking my apple id

my apple id has been locked. how do i unlock it.


iPhone XR, iOS 12

Posted on Apr 29, 2019 9:32 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2019 9:46 PM

If your Apple ID is locked or disabled - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."

https://support.apple.com/HT204106


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

https://support.apple.com/HT204071


If you cannot resolve it yourself try one of these two contact methods:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


1 reply
Question marked as Top-ranking reply

Apr 29, 2019 9:46 PM in response to zcre8or

If your Apple ID is locked or disabled - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."

https://support.apple.com/HT204106


What to do after [or before] you change your Apple ID [email address] or password - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.

https://support.apple.com/HT204071


If you cannot resolve it yourself try one of these two contact methods:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


unlocking my apple id

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