Apple ID locked for security reasons

My apple ID is locked and in order to unlock it I need to answer the security question which is when my birthday is but I just randomly out a birthdate so I dont know...or I could use my Icloud mail because it said they sent an email to recover my account,BUT I need to recover iCloud to see my email which have the same question as the apple ID...IDK anymore I tried what I could. Help

iPhone 6s Plus

Posted on Apr 29, 2019 10:21 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2019 10:38 PM

Reset Security Questions


Contact Apple for help with Apple ID account security


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click hereand pick a method; if you can't use any of the ones listed, fill out and submit this form.


Similar questions

2 replies
Question marked as Top-ranking reply

Apr 29, 2019 10:38 PM in response to yve48

Reset Security Questions


Contact Apple for help with Apple ID account security


You may need to reach Apple’s Account Security department. If you cannot find your country or are not able to call, then complete this form and send it to them.


Try using Apple's iForgot service. If it says they don't have sufficient information, you need to contact Apple's Account Security team. To reach them, click hereand pick a method; if you can't use any of the ones listed, fill out and submit this form.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID locked for security reasons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.