iMessage only sends compressed (blurry / small) images / videos in iMessage since iOS 12.2 (AT&T)

I found a solution!!!

I switched carriers. And guess what!? Lo and behold this exact problem is FIXED! No more pixelated photos and videos. Apparently AT&T rolled over the 5GE prematurely. But how am I supposed to get the best of my $1249 iPhone XS Max if the network *****?! 13 years of service with AT&T and they lost me over this terrible 5G rollout.

I switched to T-Mobile and I’m happy as a bug. Saved almost $100 on my monthly payments too!

If your cellular service (Carrier Plan) does not have internet (Data Plan) then it will use SMS over voice line and of course it will be compressed.

It may also so happen that your internet speed is very slow and transmitting large data becomes nearly impossible and it will give you an option to send it via text if you choose text it will be sent over voice line as compressed.

iMessage is sent over internet protocol

SMS/MMS is sent over voice lines

To avoid compressed images being sent use good data plan, network and carrier service provider.

hey James I just upgraded to iPhone XS Max and you nailed my exact problem. I was on the phone with apple support for over an hour and they screen shared checked all my settings and they said everything should be “fine” and all they said nothing is wrong with the phone it’s “user error” and that “people sending you the videos and photos do not know how to properly take photos” I was in disbelief! They couldn’t give me a straight answer. Until later I figured myself it’s the network. I live in Vegas and I also have ATT unlimited data plan first net which is for first responders and supposedly an uninterruptible line. When I use the 5G sending photos and videos are always blurry and poor quality. But when I switch to WiFi it’s crystal clear. I feel like this upgrade I just did is more like a downgrade. Thinking of switching back to iPhone 7plus lol that never once gave me a problem lol.

Would appreciate any one who can fix this problem. It’s very annoying!

Anyone ever find a solution to this? Having the same problem for over a month now and its driving us crazy! All of the issues are with phone within the same ATT family plan. If all people are not on WiFi pictures and videos come through blurry. So frustrating!

I have this issue with my XS max, however it occurs all the time when I am on WiFi, using data, and occurs equally with sms versus iMessage. Any suggestions ?!