Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delete History for Safari greyed out

The delete safari history option in settings is greyed out even though I have removed the restrictions in screen time - is there something else that needs to be done to re-activate this option ?.



Posted on Apr 30, 2019 6:11 AM

Reply
Question marked as Best reply

Posted on Apr 30, 2019 6:26 AM

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time


If you have history you can't delete and you've ensured you don't have web content restrictions set up in Screentime, is your iPad under MDM (Mobile Device Management) software from an employer?



1 reply
Question marked as Best reply

Apr 30, 2019 6:26 AM in response to pcarpen2

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time


If you have history you can't delete and you've ensured you don't have web content restrictions set up in Screentime, is your iPad under MDM (Mobile Device Management) software from an employer?



Delete History for Safari greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.