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Disconnecting an old device from my apple ID

I sold my iPhone 7 to someone who apparently can't get into the phone without my Apple ID password, even though i reset the phone and have removed this device from my apple ID list, is there any way I can fix this problem without having to get the phone back and log back into my Apple ID?

iPhone 7

Posted on Apr 30, 2019 8:59 AM

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Posted on Apr 30, 2019 9:42 AM

Try the steps in the 2nd part of this article.


Activation Lock - Turn off Find My iPhone 


Selling/Giving Away Device

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Disconnecting an old device from my apple ID

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