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Good day, downloaded the application and agreed to a trial three-day period, did not like the app, deleted it, and unfortunately did not cancel the subscription. I have to charge about $ 30 for using this application from my card, can I make a refund or cancel the purchase?

Posted on May 2, 2019 5:18 AM

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Posted on May 2, 2019 5:54 AM

Make sure you cancel the subscription.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide





1 reply
Question marked as Best reply

May 2, 2019 5:54 AM in response to anastasiya256

Make sure you cancel the subscription.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide





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