Since a recent update to Windows 10, I get following error message when connecting my iPhone 6s Plus
"Driver is nor installed
driver not installed itunes is waiting for windows update to install the driver for this iphone/ You may need to use Windows Settings app to check for updates."
This is exactly what I did. And Windows app tells me that the latest driver is installed.
Any other ideas what I can do?
Thanks, Wolfgang
iPhone 6s Plus, iOS 12
Have you installed iTunes from the Microsoft Store or with a direct download from apple.com? If one version doesn't work for you the other might work better. Or reinstall the previous build that presumably used to work for you. Running the installer as administrator can help with component registration issues that might otherwise leave bits not communicating properly.
tt2
Try iOS device not showing in iTunes for Windows - Apple Community. In some cases a full tear down and reinstall of iTunes is the way to go.
tt2
Hi tt2. Thank you for responding.
Unfortunately this did not resolve the issue.
When connecting the iPhone, the small icon of the device appears in itunes. When hitting the iPhone icon, the error message appears.
I uninstalled and re-installed driver and itunes. Unfortunately it does not work.
Wolfgang
Driver is not installed (but driver is installed)
