Apple Event: May 7th at 7 am PT
I purchased several years ago a compilation album. I recently had an issue with my Itunes and Iphone and lost all my music. I have been able to restore the albums that I had personally burned from CD's to Itunes but the Store apparently has no record of my purchase. How do I go about retrieving my purchase?
iPhone 8 Plus, iOS 12
Mitchel,
Make sure you are using the same account from which the item was originally purchased. Also note that if the item is no longer on sale in your country's iTunes Store, you cannot re-download.
See steps in here:
http://support.apple.com/kb/ht2519
If there is still a problem, contact Customer Service:
Mitchel,
Make sure you are using the same account from which the item was originally purchased. Also note that if the item is no longer on sale in your country's iTunes Store, you cannot re-download.
See steps in here:
http://support.apple.com/kb/ht2519
If there is still a problem, contact Customer Service:
Music Purchase
