My left AirPod isn’t working

My left AirPod isn’t working. They were working just find yesterday and now I can’t even get it to connect. All it shows is a red exclamation point.



[Re-Titled by Moderator]

iPhone 8 Plus, iOS 12

Posted on May 3, 2019 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2019 7:49 AM

Hello, Zianna14.


Thank you for using Apple Support Communities! I understand that you're unable to get your left AirPod to connect and that you see a red exclamation point next to the AirPod when checking battery levels.


First, I recommend cleaning your AirPods: How to clean your AirPods and EarPods - Apple Support


Then, try the troubleshooting steps listed here: If your AirPods won't connect - Apple Support


Reply back to let us know if these steps helped!


Take care.

1 reply
Question marked as Top-ranking reply

May 4, 2019 7:49 AM in response to Zianna14

Hello, Zianna14.


Thank you for using Apple Support Communities! I understand that you're unable to get your left AirPod to connect and that you see a red exclamation point next to the AirPod when checking battery levels.


First, I recommend cleaning your AirPods: How to clean your AirPods and EarPods - Apple Support


Then, try the troubleshooting steps listed here: If your AirPods won't connect - Apple Support


Reply back to let us know if these steps helped!


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My left AirPod isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.