TAIWAN Itunes soft in windows10 , music no picture ,please fix thank you

Hi chun-chieh17,

​Thank you for using the Apple Support Communities. I understand you're not seeing album covers when browsing the iTunes Store.

Does it help if you quit the iTunes application and re-open it? How about if you restart your computer and try again?

If that doesn't resolve the issue, try clicking the Store menu in iTunes and then sign out and sign back in. Then, check to see if this clears things up.

Making sure you have the latest version of iTunes is a great idea as well: Update to the latest version of iTunes

I hope this helps!

Kind regards.

This seems to be connected to scaling options in Windows. You may want to revert to 12.9.3.3. See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator. Download links near the end of the user tip.

tt2

12.9.3.3 might be better, given other users have started reporting this with 12.9.4.102. Alternatively change your Windows options for display and font scaling, and check for updates to your graphics drivers.

tt2

I have the same issue as you. I'm trying to reinstall itunes for 10 times but it doesn't fix.

Try installing 12.9.3.3 instead of 12.9.4.102.

tt2

Indeed, I am afraid I am out of further ideas.

tt2