You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi
I can't see my gallery photos most of the time I connect my iPhone 6 to my PC which is an hp all-in-one desktop using USB cable. I checked all the USB ports. They work for charging the mobile but 80 percent of the times there isn't any message on my iPhone, if I trust this PC and when I try to open the "phone" folder, it says this folder is empty. Half of these times there isn't any "phone" among the drives on computer!
Can anyone help me?
iPhone 6, iOS 12
Import to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Transfer photos and videos from your iPhone, iPad, or iPod touch ...
Import to your PC
You can import photos to your PC by connecting your device to your computer and using Windows Photos app:
Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:
When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.
Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer.
Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Transfer photos and videos from your iPhone, iPad, or iPod touch ...
transfering iPhone photos to a PC
