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Mirror locked iPhone with broken screen to Mac Book

Hi,


I have an iPhone where the screen is broken to the point where I can't see anything on the screen nor interact with it (as far as I know). I'm not sure, but I think Siri or the microphone might be broken as well as I feel like Siri isn't responding correctly. When I try to give certain commands, I get one of two responds: "No music", "No result" or sometimes just the current time (and the time isn't actually correct. Most likely just a setting).


I wish to be able to view the iPhone on my Mac Book and I tried to do that using QuickTime Player but it did not recognize the phone. But the phone has never been opened in iTunes before so it hasn't been listed as trusted and I can't tell the phone to trust the computer either as I can't even use the screen.


So yea, if there was any other way for me to be able to view the phone on my Mac without the need of Siri, navigating blindly on the broken screen or unlocking the phone, then I would really appreciate it.


(Just restating the problems. The screen is broken and unusable (as far as I know), the phone is locked and I believe Siri doesn't work either as she's giving the same respond to multiple commands. Also, I don't remember which IOS version it's on)

iPhone 5s

Posted on May 4, 2019 2:41 PM

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Question marked as Top-ranking reply

Posted on May 5, 2019 4:03 AM

Anyone else got any ideas? Maybe some third party programs or something? I'm almost more interested in being able to view the phone on a second screen than I am in actually getting the data. I kinda just need a way to view and control the phone.

4 replies

May 4, 2019 2:46 PM in response to LazyDk

With the phone screen broken and unusable, and the fact you have not synced it to iTunes in the past and cannot trust the device, you care not going to be able to access anything on it from your Mac. The best you can do if you want the data on the phone is hope that you have a current backup and you will be able to restore a new phone to that backup. Either way, the best you can wish for it that the latest backup you have of the phone is not too old, that you would lose too much data.

May 4, 2019 2:45 PM in response to LazyDk

LazyDk wrote:

I have an iPhone where the screen is broken to the point where I can't see anything on the screen

Once you have stated this much, it means the iPhone may be completely unusable to the point where no functions it purports to provide can be reliably depended upon to work.


It's time to visit an Apple Store or Authorized Apple Service provider to let them provide an iPhone assessment and advise you how to proceed.


Mirror locked iPhone with broken screen to Mac Book

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