You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

corrupt Apple Mail rules file

If I trash the .plist file will I lose my Apple Mail rules, my Mail mailboxes, all my emails?

MacBook Pro 13", macOS 10.14

Posted on May 5, 2019 5:25 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2019 12:54 PM

You are welcome. I would try Users/Library/Mail/MailData/SyncedRules.plist. That should only affect your rules.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.

3 replies
Question marked as Top-ranking reply

May 5, 2019 12:54 PM in response to barbarafromfb

You are welcome. I would try Users/Library/Mail/MailData/SyncedRules.plist. That should only affect your rules.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.

May 5, 2019 12:06 PM in response to Eric Root

Sorry I should have explained the problem I am trying to fix.


I am in OS 10.14.4 on MBP


When I change a rules)( or remove a rule(s) in Apple Mail (version 12.4) it works OK until I restart my MBP or quit Apple Mail. Then it reverts to the pre-change rule(s) and the removed rules reappear.


The suggestion I got was to delete the rules.plist by doing the following:


To delete the .plist file, quit Mail. Go to Users -> Library -> Preferences and throw the following in the trash: com.apple.Mail.plist.


Now I'd like to know if that is the best fix and what I will loose if I do this - will I lose all the rules only or will I also lose all my mailboxes, etc?


Thanks for any help



corrupt Apple Mail rules file

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.