You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kashifgill Author

Level 1

4 points

iTunes app opening issue

Whenever I open my iTunes apps. There is nothing shown instead of “Open iTune U app”. When I touch on this there is an issue “Can’t connect to iTunes store”. Please help me to fix this problem.

iPhone 7 Plus, iOS 12

Posted on May 5, 2019 8:06 AM

Top-ranking reply

King_Penguin

Level 10

334,228 points

Posted on May 5, 2019 11:57 PM

What country are you in ? Media (music, films etc.) isn't available from iTunes in all countries, if you are in one of those countries where it isn't available you will only see the iTunes U screen and then the 'cannot connect' screen.

View in context

iTunes app opening issue

Similar questions