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kashifgill Author

Level 1

4 points

iTunes app opening issue

Whenever I open my iTunes apps. There is nothing shown instead of “Open iTune U app”. When I touch on this there is an issue “Can’t connect to iTunes store”. Please help me to fix this problem.

iPhone 7 Plus, iOS 12

Posted on May 5, 2019 8:06 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on May 5, 2019 11:57 PM

What country are you in ? Media (music, films etc.) isn't available from iTunes in all countries, if you are in one of those countries where it isn't available you will only see the iTunes U screen and then the 'cannot connect' screen.

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iTunes app opening issue

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