iTunes Store access issues

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Level 1

8 points

iTunes Store access issues

Wherever I open iTunes Store first it responds with “Open the iTunes U App” then I get an error “Cannot Connect to iTunes Store”

What should I do to resolve this?

iPhone XR, iOS 12

Posted on Jun 17, 2019 9:07 PM

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Answer 1

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King_Penguin

Level 10

334,162 points

Jun 17, 2019 10:52 PM in response to Madaki

What country are you in ? Media (music, films, etc.) isn't available from iTunes in all countries, what you are seeing is to be expected in those countries.

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Answer 2

Madaki Author

Level 1

8 points

Jun 17, 2019 11:28 PM in response to King_Penguin

I’m in Tanzania. But my friend is using iTunes Store here

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Answer 3

King_Penguin

Level 10

334,162 points

Jun 17, 2019 11:42 PM in response to Madaki

Media isn't available from iTunes in Tanzania. Your friend must have lied about his address and is violating the store's terms, Apple should permanently disable his account

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Answer 4

Madaki Author

Level 1

8 points

Jun 18, 2019 4:24 AM in response to King_Penguin

Ok thanks

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