Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My IPhone can´t access certain websites, I´ve been trying to open certain pages, for example, and it uploads but the screen just remains white. How can I fix this? I own an IPhone 6. Thanks.

My IPhone can´t access certain websites, I´ve been trying to open certain pages, for example, and it uploads but the screen just remains white. How can I fix this? I own an IPhone 7 Plus. Thanks.



[Link Edited by Moderator]

iPhone 6, iOS 12

Posted on May 5, 2019 7:52 AM

Reply
Question marked as Best reply

Posted on May 5, 2019 7:57 AM

Delete history, cache, and cookies

Here's how to clear information from your device:

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn private browsing on or off

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time





Clear the history and cookies from Safari on your iPhone, iPad, or iPod ...

https://support.apple.com/en-in/HT201265

1 reply
Question marked as Best reply

May 5, 2019 7:57 AM in response to Vic_Lop

Delete history, cache, and cookies

Here's how to clear information from your device:

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.
  • To visit sites without leaving a history, turn private browsing on or off

When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time





Clear the history and cookies from Safari on your iPhone, iPad, or iPod ...

https://support.apple.com/en-in/HT201265

My IPhone can´t access certain websites, I´ve been trying to open certain pages, for example, and it uploads but the screen just remains white. How can I fix this? I own an IPhone 6. Thanks.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.